COVID-19 Information

Please continue to refer to this page for the latest pandemic information.  As new information arises and protocols change, there are likely to be frequent updates.

To keep everyone safe, we ask that any skater or parent exhibiting potential COVID-19 symptoms stay at home.  If you are unsure of the symptoms, please use the linked self assessement tool.  The club will refund you for any sessions missed due to self isolation.

Page last updated:  September 30, 2020

September 30 Update

Filling out a COVID-19 waiver is no longer necessary for spectators accompanying skaters into the arena.   Spectators will still need to complete a daily Health Screening and Tracking form. 


To learn more about Arena Entry and Exit Protocols at the Waterford Tricenturena, please watch this short YouTube video:



As a reminder, we have updated our refund policy to take into account COVID-19.

COVID-19 Refund Policy


Missed Skating due to COVID Like Symptoms or COVID Diagnosis Policy


Any skater, parent, guardian, coach, board member, or program assistant exhibiting potential COVID-19 symptoms is asked to stay at home. If you are unsure of the symptoms, please use the linked self assessment tool on the WTSC website. This policy is designed to minimize the chance of virus transmission. The club will refund the cost of any sessions missed due to self isolation following email application at within 48 hours of the missed session only.


Refunds will be given in the following situations:

A skater tests positive for COVID 19

A skater is required to isolate for COVID like symptoms or exposure to COVID like symptoms.

Norfolk County, the Haldimand Norfolk Health Unit or other governing body mandates the closure of facilities and/or termination of club activities.


Refunds will not be given if parents are not allowed to enter the arena with their child due to changes in COVID restrictions.


Skate Canada fees and Skate Ontario fundraising tickets are non-refundable.


If you are unsure if you skater should attend lessons, please refer to the COVID Club Protocols and Policies below.

Fall 2020 Registration Guidelines

As of September 1, 2020 registration for Fall 2020 programs has begun.  We would like to remind you about a few important changes to the registration process due to COVID-19.  

  • All registration will be done online through UpLifter  

  • WTSC now has a secure dropbox located next to our bulletin board at Waterford Tricenturena.  It can be used to securely drop off forms and cheques.  It will be checked frequently.

  • Note that there is a limit to the number of skaters allowed on the ice and varies between programs

  • Each of our programs has unique restrictions that require education before skaters get on the ice.  You will be contacted by the club with this information before the program starts.  Please make sure that we have your current contact information and do not opt out of club communications.

Printable Parent/Guardian COVID Waiver

As of September 30, 2020, the waiver no longer needs to be filled out for parents or spectators of skaters.  You will have to fill out a health screening and contact tracing questionnaire upon entry.

COVID-19 Oversight group

We would like to inform you of the individuals who will be acting as the COVID-19 Oversight Group, as we transition back to skating activities. The following people will comprise this COVID-19 Oversight Group.

Should you have any questions about any aspects of the Return to Play protocols or other policies and procedures related to COVID-19, please contact one of the individuals above.

Club COVID-19 Protocols and Policies

Please read the following document regarding the club's response to managing COVID-19.  This has last been updated September 16. 2020.  This also contains information on what our programs will look like when we return to the ice.  This document was derived from Skate Ontario and Norfolk County Return to Play Protocols.


Summer Skate Parents Information Letter

Here is a link to the information letter that was sent out to parents on July 19th for the summer skating session.

Educational Resources

We would like to help keep you up to date on COVID-19.  Please see the attached document which is full of useful links and information.